Terms of Service
Last updated: 17 June 2026
Acceptance of Terms
By accessing our website or engaging TenthNode's consultancy and implementation services (“Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Services. These Terms apply to all visitors and clients.
Description of Services
TenthNode provides AI automation consultancy and implementation services for operators in the living sector, including build-to-rent, purpose-built student accommodation and hospitality. Our Services include workflow automation design, system integration, AI implementation and related technology advisory.
Acceptable Use
You agree not to:
- Use our Services for any illegal purpose or in violation of any laws.
- Misrepresent your identity or affiliation when engaging with us.
- Use any information obtained through our Services to harm third parties.
- Violate the intellectual property rights of TenthNode or others.
Intellectual Property
4.1 TenthNode property
TenthNode's methodologies, frameworks, tools and proprietary know-how developed prior to or independently of any client engagement remain the exclusive property of TenthNode. These are protected by applicable intellectual property laws.
4.2 Client deliverables
Ownership of work product, systems, code, documentation and other deliverables created during an engagement is determined by the applicable Statement of Work or engagement agreement. Where not otherwise specified, deliverables transfer to the client upon full payment of all amounts due.
4.3 Feedback
Any feedback, comments or suggestions you provide regarding our Services may be used by TenthNode without any obligation to you.
Engagement Terms
The specific scope, pricing, timelines and terms of any consultancy or implementation engagement are set out in a separate Statement of Work or engagement agreement. In the event of any conflict between these Terms and a Statement of Work, the Statement of Work prevails.
Third-Party Services
Our Services may involve the use of or integration with third-party platforms, tools and services. We are not responsible for the content, accuracy or availability of third-party services. Your use of third-party services is subject to their respective terms and policies.
Disclaimer of Warranties
OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TENTHNODE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL OR OTHER INTANGIBLE LOSSES ARISING FROM YOUR USE OF OR RELIANCE ON OUR SERVICES.
Indemnification
You agree to indemnify, defend and hold harmless TenthNode and its officers, directors, employees and agents from any claims, liabilities, damages, losses and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our Services or violation of these Terms.
Termination
Either party may terminate an engagement in accordance with the terms set out in the applicable Statement of Work. Upon termination, all outstanding deliverables and obligations are governed by that agreement. Sections of these Terms that by their nature should survive termination survive, including intellectual property provisions, warranty disclaimers and limitations of liability.
Governing Law
These Terms are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any disputes arising from these Terms are resolved in the courts of Singapore.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the “Last updated” date. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision is limited or eliminated to the minimum extent necessary so that these Terms otherwise remain in full force and effect.
Entire Agreement
These Terms, together with any applicable Statement of Work or engagement agreement, constitute the entire agreement between you and TenthNode regarding our Services and supersede all prior agreements and understandings.