Home · Solutions · PBSAPBSA · Student Accommodation

Intake season,
without the scramble.

Hundreds of applications land in a few short weeks. We read every one, allocate the room and create the record automatically, so the surge moves at machine speed instead of pushing your team to breaking point.

Intake · live
200applications an hour
0
applications processed this intake, none keyed by hand
You own everything we build
We never train models on your data
A human approves before anything posts or sends
Aligned to your local privacy regulations
The problem

A year's pressure, packed into a few weeks.

PBSA runs on tight margins and tighter timelines. The admin spikes exactly when the team has the least room to absorb it.

Application volume at intake

Hundreds of applications arrive in a short window, all needing manual review, matching and confirmation.

Guarantor document chasing

Student services spend weeks chasing signed guarantor forms and supporting documents by email.

Summer turnover chaos

Checkout, inspection, cleaning and room prep managed through spreadsheets and group chats.

Welfare concerns missed

Issues reported by message or to the wrong person, with no consistent intake and nothing logged.

Arrears across hundreds of tenancies

Finance tracking overdue rent across a large and transient student population by hand.

Maintenance at scale

High volumes of requests across dense accommodation blocks with no automated routing.

What we automate

The workflows that carry the intake.

Each one takes manual work out of the intake, powered by the agent built for it.

Application processing and room allocation

Intake-season volume read and turned into complete records without manual keying.

200applications an hour
Powered by Intake Agent

Guarantor management and document collection

Guarantor forms and supporting documents chased, captured and filed automatically.

90%less chasing time
Powered by Filing Agent
Vertical-specific

Summer turnover coordination

Checkout, inspection, cleaning and room prep orchestrated across sites in one flow.

4 daysoff the turnover cycle
Specialised build

Student welfare routing

Welfare concerns captured consistently, assigned an owner and logged for compliance.

100%documented escalation trail
Powered by Enquiry Agent
Agents at work here

The building blocks behind these workflows.

Cross-industry agents do most of the work. Summer turnover is a specialised build, orchestrated across sites.

In practice

Intake handled at volume. Turnover shortened.

A student accommodation operator running several sites automated application processing, guarantor collection and turnover. Figures are illustrative of a typical engagement.

0

days off the summer turnover cycle

0%

less guarantor chasing time

0

hrs a week back to student services

Works with your stack

Built around your PMS and the platforms you run.

Applications flow straight into your PMS and CRM. The automation connects what you already have.

StarRezYardiSalesforceHubSpotDocuSignXeroFixfloMicrosoft 365Google Workspace

Don't see your system here? Ask us anyway, chances are we already support it.

PBSA FAQ

Questions operators ask.

StarRez, Yardi and the major student accommodation platforms, plus the major CRMs including Salesforce and HubSpot. The automation reads applications and writes complete records straight into your PMS, so nothing gets replaced.

The extraction is built to read varied formats, languages and layouts. Anything it is not confident about routes to a person with the document attached, rather than guessing.

That is the point. Throughput scales with volume, so a surge of applications during intake is processed at the same speed as a quiet week, without adding temporary headcount.

Yes. Every application, document and welfare case is logged with a timestamped trail, so you have a documented record for compliance and reporting.

They review exceptions and handle the cases that need judgement. The repetitive keying, chasing and matching is gone, so the team works on students rather than admin.

Ready when you are

Take the scramble out of your next intake.

Book a scoping call