Application processing and room allocation
Intake-season volume read and turned into complete records without manual keying.
Hundreds of applications land in a few short weeks. We read every one, allocate the room and create the record automatically, so the surge moves at machine speed instead of pushing your team to breaking point.
PBSA runs on tight margins and tighter timelines. The admin spikes exactly when the team has the least room to absorb it.
Hundreds of applications arrive in a short window, all needing manual review, matching and confirmation.
Student services spend weeks chasing signed guarantor forms and supporting documents by email.
Checkout, inspection, cleaning and room prep managed through spreadsheets and group chats.
Issues reported by message or to the wrong person, with no consistent intake and nothing logged.
Finance tracking overdue rent across a large and transient student population by hand.
High volumes of requests across dense accommodation blocks with no automated routing.
Each one takes manual work out of the intake, powered by the agent built for it.
Intake-season volume read and turned into complete records without manual keying.
Guarantor forms and supporting documents chased, captured and filed automatically.
Checkout, inspection, cleaning and room prep orchestrated across sites in one flow.
Welfare concerns captured consistently, assigned an owner and logged for compliance.
Cross-industry agents do most of the work. Summer turnover is a specialised build, orchestrated across sites.
A student accommodation operator running several sites automated application processing, guarantor collection and turnover. Figures are illustrative of a typical engagement.
Applications flow straight into your PMS and CRM. The automation connects what you already have.
Don't see your system here? Ask us anyway, chances are we already support it.
StarRez, Yardi and the major student accommodation platforms, plus the major CRMs including Salesforce and HubSpot. The automation reads applications and writes complete records straight into your PMS, so nothing gets replaced.
The extraction is built to read varied formats, languages and layouts. Anything it is not confident about routes to a person with the document attached, rather than guessing.
That is the point. Throughput scales with volume, so a surge of applications during intake is processed at the same speed as a quiet week, without adding temporary headcount.
Yes. Every application, document and welfare case is logged with a timestamped trail, so you have a documented record for compliance and reporting.
They review exceptions and handle the cases that need judgement. The repetitive keying, chasing and matching is gone, so the team works on students rather than admin.