Privacy Policy
Last updated: 23 June 2026
Introduction
Welcome to TenthNode (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or engage with our AI automation consultancy and implementation services.
Information We Collect
2.1 Information you provide
We collect information you voluntarily provide when you:
- Submit an enquiry through our contact form
- Engage us as a client
- Contact us via email or other channels
- Participate in surveys or promotions
This may include your name, email address, company name, job title and any other information you choose to provide.
2.2 Automatically collected information
When you visit our website, we automatically collect certain information, including your IP address, browser type, device information, operating system, pages viewed, time spent on pages, access times and referring website addresses.
2.3 Client engagement data
In the course of delivering our services, clients may share operational data, system access credentials and other business information necessary for project delivery. This data is used solely to deliver the agreed scope of work and is handled in accordance with any confidentiality obligations agreed between us.
How We Use Your Information
We use your information to:
- Respond to your enquiries and communicate with you
- Deliver our consultancy and implementation services
- Send you project updates and relevant communications
- Improve our website and service offerings
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: third-party vendors who perform services on our behalf, such as website hosting and analytics.
- Business transfers: in connection with any merger, sale of company assets or acquisition.
- Legal requirements: when required by law or to protect our rights.
- With your consent: when you explicitly authorise us to share information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to understand how visitors use our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of our website may not function correctly without cookies.
Your Data Rights
Depending on your location, you may have the following rights:
- Access: request access to your personal information.
- Correction: request correction of inaccurate data.
- Deletion: request deletion of your data.
- Portability: request transfer of your data.
- Opt-out: opt out of marketing communications.
- Restriction: request restriction of processing.
To exercise these rights, contact us at hello@tenthnode.ai.
Data Security
We implement technical and organisational measures to protect your personal information, including encryption of data at rest and in transit, restricted access controls and protections against automated abuse on our forms. Where we use AI to process information you submit, such as through our website’s automated assessment tool, submitted data is not used to train AI models and is retained only transiently for abuse monitoring. No method of transmission over the internet or electronic storage is 100% secure and we cannot guarantee absolute security, but we design every system we use to minimise what it sees and how long it keeps it.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including any ongoing relationship with us, unless a longer retention period is required or permitted by law. You can request deletion of your data at any time by contacting us.
International Data Transfers
TenthNode is a Singapore company and our handling of personal data is governed by Singapore’s Personal Data Protection Act (PDPA). Some processing, such as the AI calls behind our website’s automated assessment tool, takes place in other regions under our processors’ data protection agreements. For visitors based in the EU or UK, we apply the same core practices that data protection law there expects of us: we collect only what a feature needs, we do not use your submitted data to train AI models and we will delete your data on request.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We recommend reviewing this page periodically for any changes.