Living sector operations managed with AI and automation
Built for BTR, PBSA and Hospitality

Ready for more portfolio.
Same team.

TenthNode builds AI automation for
BTR, PBSA and hospitality operators.
Live in 3 weeks. No digital team required.

We eliminate the manual work so your team can take on more without taking on more headcount.

15%
Boost in Resident Satisfaction
20%
Reduction in Operational Costs
~3 wks
To First Deployment
“
Randall quickly grasped our unique challenges and delivered a clear, actionable blueprint. Assemble now has a clear and executable strategy, with strong buy-in across the leadership team.
Emma Telfer·COO, Assemble Communities · BTR operator, Australia
In Production

What we have built. What is running right now.

Every automation below is live and running for a property or residential operator. Scoped, built and handed over in about 3 weeks.

01

Document extraction and CRM sync

20 min to 3 sec
Before

20 min per form, opened and keyed by hand into the CRM.

After

3 seconds. AI extracts all data, maps it to the CRM schema, creates the record.

2Applyn8nSalesforceOpenAI
02

Inbound email classification and routing

0 manual triage
Before

Every inbound email triaged by hand while new enquiries sit waiting.

After

AI reads, classifies by intent and routes instantly. Zero manual triage. 100% logged.

n8nKnowledge baseClaudeCRMSlack
03

Invoice automation

85% fewer manual touchpoints
Before

Hundreds of vendor invoices processed by hand every month. Finance team buried in data entry.

After

Invoices extracted, validated, routed for approval and posted automatically.

n8nOpenAIYardiSupabaseTeams
04

Lead re-engagement

100% of quiet leads followed up
Before

Leads going quiet after inspection. No follow-up system. Every missed reply is a missed lease.

After

Every quiet lead monitored and re-engaged automatically across email, voice and WhatsApp. Warm responses escalated to the leasing team.

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How We Engage

Three ways to work with us.

Platform-agnostic. We work alongside StarRez, Yardi, Salesforce and any other system already in place, adding the automation and integration layer that closes the gaps.

01

AI and Workflow Automation

Designing and building the automation layer that reduces manual work, eliminates data entry and connects systems that do not natively integrate. Production-grade builds, not prototypes.

Most engagements start here.

  • Fixed scope, fixed fee
  • Live in about 3 weeks
  • You own everything on delivery
02

Technology Strategy and Implementation

No internal tech function? We become it. Architecture decisions, vendor selection, contract negotiation, configuration, integration and go-live. Strategy and execution in the same hands, from first decision to live system.

Most clients are running independently within 12 to 18 months.

  • Senior practitioner throughout
  • No handoffs, no layers
  • You run independently when the engagement ends
03

AI as a Digital Team Member

Some clients just want the operational work handled. Invoice processing, lead follow-up, document filing and more. Hand it to TenthNode. We run it reliably, every day. You do not need to think about it again.

Ongoing managed service.

  • No internal resource required
  • Consistent daily execution
  • Scale up or down as needed

Not sure which fits your situation?

Tell us what you are dealing with. We will tell you if we can help.

The Process

Two entry points. One direction.

Both paths lead to the same place: operations that run themselves.

Automation Deployment
1

You point us at the problem

Tell us which workflow is costing the most time. We scope it in days, not weeks.

2

We build and run it

Fixed scope. Fixed fee. Live in about 3 weeks. Run it yourself after go-live or let TenthNode run it as a managed service. Your call.

3

You are not locked in

All infrastructure accounts are yours. All workflows are documented. Everything is handed over on delivery. Most clients start with one workflow then add more.

Technology Strategy and Implementation
1

You tell us where you are headed

New asset. No tech team. Not sure where to start. We map the full picture: stack, vendors, sequencing. Before anything is bought or built.

2

We do the work

Vendor negotiation, implementation direction, automation builds, governance. Senior practitioner throughout. No handoffs, no layers.

3

You run independently when the engagement ends

Every vendor relationship, every workflow, every document is yours. Most clients are running independently within 12 to 18 months.

About TenthNode

Built by someone who has done this at scale.

Randall Choh, Founder of TenthNode
Randall ChohLinkedIn

He has seen what happens when the right systems are in place and what it costs organisations still running on manual processes. Randall Choh spent 20 years building technology functions at Greystar, Park Hotel Group and Spa Esprit Group, across real estate, hospitality and retail. The problem is not new. The opportunity is.

AI and automation have compressed what used to take years and large internal teams into something that can be scoped, built and handed over in weeks. TenthNode was founded on that gap. Senior-led delivery, no layers between strategy and execution. You are not locked in. Everything is yours when we hand over.

"Most operators are sitting on systems that can already be connected. The barrier is not the technology - it is the integration layer that nobody has built yet. That is what TenthNode does."

Randall ChohFounder, TenthNode · Former Technology Leader, Greystar Asia PacificWorldCIO200 (2019, 2020) · CIO50 ASEAN #20 (2020)
Former Technology Leader
Greystar Asia Pacific, the largest apartment operator in the United States
Units Scaled at Greystar
0 to 4,500+ across Singapore, Australia, Japan and China
Hotels Managed at Park Hotel Group
15+ across Singapore, Japan, China, South Korea and Maldives
Retail and F&B outlets at Spa Esprit Group
100+ across 14 cities worldwide
Experience
20 years across real estate, hospitality, retail, F&B and enterprise technology
Sectors
BTR, PBSA, hospitality, retail and F&B
Recognition
WorldCIO200 (2019, 2020) · CIO50 ASEAN #20 (2020) · e27 Top AI Startups to Watch, Southeast Asia (2025)
Case Studies

From 40 hours of manual data entry to fully automated.

A property operator was processing hundreds of vendor invoices every month by hand. Forty to sixty hours of finance team time, every month, spent on data entry. Three weeks after engagement, invoices were loading into their accounting system automatically: extracted, coded and filed without manual intervention. The finance team now handles exceptions only.

Property operatorYardi PayscanAP automation
0
invoices per month
0
hours manual work eliminated
0
weeks to go-live
0
percent fewer manual touchpoints
See all case studies
Insights

What's happening on the ground.

All articles
Automation Guides

How to Automate Invoice Processing for Property Accounting

Property accountants processing invoices by hand are losing 40-60 hours a month to data entry. Here is exactly how automation eliminates that: what gets built, what it costs and how long it takes.

28 March 2026Read
Industry Perspective

Stuck With Your System? You're Stuck With the Workarounds.

The enterprise system is not the problem. The spreadsheet your leasing manager built to compensate for it is. A personal take from someone who has lived on both sides of this.

17 March 2026Read
FAQ

Questions we get asked before the first call.

We build automation workflows that connect your existing systems and eliminate any no value manual touchpoints. You intervene only on exception.
No. Most of our clients have no dedicated technology function. We handle the full build: scoping, architecture, integrations, testing and go-live. You need to provide credentials for the relevant systems and someone who can answer questions about your processes. That is it.
For a standard single-workflow build, three weeks from engagement to go-live is consistent across our deployments. The first week is scoping and design. The second is build and integration. The third is testing and launch. More complex engagements covering multiple workflows take longer, but we scope that clearly upfront.
The build is a fixed-fee engagement. Scope, timeline and price are agreed before we start. The ongoing infrastructure to run a workflow typically costs between $100 and $200 per month for most operators, regardless of volume. There are no per-transaction fees on the automation layer itself.
No. We build the automation layer that sits between your existing platforms and connects them. Your PMS, CRM, accounting system and everything else stay in place. We add the layer that makes them work together automatically.
You own everything on delivery. All infrastructure accounts, all workflow documentation, all credentials. All yours. You can run it yourself or engage us as a managed service. Clients who want ongoing support retain us on that basis. Clients who want to run it independently do. Either way, you are not locked in.
We deliver a working system that is built around your process, not the other way around.
Get in Touch

Tell us what you are dealing with.

No lengthy intake process. Just a short message about your situation and we will take it from there.

Email

[email protected]

We typically respond within one business day.

Office

21 Tan Quee Lan St, #02-04
Singapore 188108

Markets We Operate In

Australia
New Zealand
Singapore
United Kingdom